Customer Service Assistant (Part Time)

Your Next Part-Time Step in Santa Ana

Part-Time Job in Santa Ana: Customer Service Assistant Employer: Dollar General (Hiring for part-time roles in Santa Ana) Based in: Santa Ana, CA (our growing Santa Ana site) Required Experience: No prior experience necessary.

Pay: $19-$23/Hour (approx. $25.3k/Year) Benefits: Eligible part-time team members may receive select benefits. Excellent work-life balance for part-time staff in Santa Ana.

Core Focus

Core objectives involve your professional skills in a part-time capacity in Retail Customer Service.

• This part-time role in Santa Ana is an excellent opportunity for professionals skilled in relevant skills.
• Our Dollar General part-time team in Santa Ana, CA is growing.
• Benefit from working part-time in Santa Ana, a key hub for the Retail Customer Service industry.

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Customer Service Assistant (Part Time)

About Dollar General

Dollar General operates over 19,000 neighborhood stores providing everyday essentials to communities. We focus on delivering value and convenience through a streamlined retail model. When you embark on a career in part time customer service jobs with Dollar General, you are joining you are joining a team of 170,000 retail professionals who take pride in operational execution and daily store readiness.

Job Summary

Start contributing from day one by keeping shelves stocked, processing transactions accurately, and helping customers find what they need. This part-time role offers an energetic environment where physical movement and time management keep every shift moving quickly. You will serve as Part-Time, delivering the signature High physical and mental stamina for fast task-switching that sets Dollar General apart in the retail customer service.

Comprehensive Responsibilities

• Register Operations: Process an average of 35 transactions per hour using the POS terminal while maintaining a 99% cash-handling accuracy rate.
• Inventory Stocking: Unload weekly delivery trucks containing up to 1,200 cases and stock merchandise onto retail shelves using U-boat carts and box cutters.
• Store Recovery: Face and front 4 aisles of merchandise every hour to ensure products are pulled forward and price tags match system pricing.
• Customer Assistance: Greet 100% of entering customers within 10 seconds and resolve product location inquiries across 10,000 active store SKUs.

Industry-Leading Benefits & Salary

Enjoy robust part-time perks designed to support your schedule and financial wellness.

• Salary: $19.00–$24.00 per hour
• Flexible Scheduling: Select shifts ranging from 15 to 25 hours per week that accommodate school schedules or second jobs.
• Employee Discount: Receive a 30% discount on private label items and regular store merchandise.
• Wellness Support: Access free mental health counseling sessions and 24/7 telephonic medical support.

Requirements & Qualifications

• Must be at least 18 years of age to operate heavy store machinery and sell age-restricted goods
• Ability to lift up to 50 pounds repeatedly throughout a 4-hour or 6-hour shift
• Minimum 6 months of cash handling or retail sales floor experience
• Available to work weekends, evening shifts, and holidays based on store traffic volume