Customer Service Assistant (Part Time)
Part-Time Role Based in Baltimore
Fast Facts
- Location: Baltimore, MD
- Career Level: Junior / Trainee (Perfect as a first part-time job).
- Hiring Organization: Dollar General
- Part-Time Job in Baltimore: Customer Service Assistant
- This part-time role in Baltimore is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General part-time team in Baltimore, MD is growing.
- Benefit from working part-time in Baltimore, a key hub for the Retail Customer Service industry.
Pay & Perks
- Compensation (Part-Time): $21-$26/Hour (approx. $29.1k/Year)
- Benefits: A competitive part-time compensation package.
- Great option for students, parents, or those seeking extra income.
What You'll Do
- This part-time position centers on your professional skills within the Retail Customer Service space in Baltimore.
Customer Service Assistant (Part Time)
About Dollar General
Dollar General operates over 19,000 neighborhood stores providing everyday essentials to communities. We focus on delivering value and convenience through a streamlined retail model. When you embark on a career in part time customer service jobs with Dollar General, you are joining you are joining a team of 170,000 retail professionals who take pride in operational execution and daily store readiness.
Job Summary
Start contributing from day one by keeping shelves stocked, processing transactions accurately, and helping customers find what they need. This part-time role offers an energetic environment where physical movement and time management keep every shift moving quickly. You will serve as Part-Time, delivering the signature High physical and mental stamina for fast task-switching that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Register Operations: Process an average of 35 transactions per hour using the POS terminal while maintaining a 99% cash-handling accuracy rate.
- Inventory Stocking: Unload weekly delivery trucks containing up to 1,200 cases and stock merchandise onto retail shelves using U-boat carts and box cutters.
- Store Recovery: Face and front 4 aisles of merchandise every hour to ensure products are pulled forward and price tags match system pricing.
- Customer Assistance: Greet 100% of entering customers within 10 seconds and resolve product location inquiries across 10,000 active store SKUs.
Industry-Leading Benefits & Salary
Enjoy robust part-time perks designed to support your schedule and financial wellness.
- Salary: $19.00–$24.00 per hour
- Flexible Scheduling: Select shifts ranging from 15 to 25 hours per week that accommodate school schedules or second jobs.
- Employee Discount: Receive a 30% discount on private label items and regular store merchandise.
- Wellness Support: Access free mental health counseling sessions and 24/7 telephonic medical support.
Requirements & Qualifications
- Must be at least 18 years of age to operate heavy store machinery and sell age-restricted goods
- Ability to lift up to 50 pounds repeatedly throughout a 4-hour or 6-hour shift
- Minimum 6 months of cash handling or retail sales floor experience
- Available to work weekends, evening shifts, and holidays based on store traffic volume
Frequently Asked Questions
How much does the Customer Service Assistant position pay at Dollar General?
This role offers a pay range of $21 - $26. Actual compensation may vary based on experience, shift, and location within Baltimore.
Where is this Customer Service Assistant job located?
This position is based in Baltimore, MD. Dollar General has facilities throughout the region, but this specific opening is in Baltimore.
How many hours per week is this part-time Customer Service Assistant role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Baltimore.
Do Dollar General employees get discounts?
Yes, Dollar General associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.
What qualifications do I need for this Customer Service Assistant role?
Most Customer Service Assistant positions at Dollar General require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.
